(Total Position: 15+)
Technical Support Executive for AEGIS Malaysia (50 Vacancies)
Provide continuous technical support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem.
Identify the level of technical knowledge and adjust technical communications to solve customer’s problem.
Conducting basic probing to determine the next action for any software related to enquiries
Required language(s): English + Mandarin (Chinese)
Must have a minimum Degree qualification in IT field will be advantage.
Prior experience in services industry will be added advantage.
Work permit for selected candidates will be provided.
Salary & Benefit
Base salary: MYR 2000
Language allowance for Mandarin: MYR 500
Additional to base salary – KPI incentives, Attendance allowance, Shift allowances
OT is allowed, per hour MYR 10
Flight ticket for all selected candidates to Malaysia will be provided.
Accommodation for the initial 14 days upon arrival will be provided.
Fully equipped gym with aerobics studio & shower facilities
Rest & relax area (pool, foosball, etc)
Monthly fun and exciting staff activities (pool & bowling competition, treasure hunt, etc)
We are located nearby shopping malls and housing area
Career Growth & Training Programs:
Career Path: Executive & Senior Executive & Specialist & Team Leader & Assistant Manager & Manager
STAR – System for Appraisal & Rewards – The STAR training is to help Aegis employees to identify
their weakness and to develop future leaders for the company.
English Training – Aegis provides English trainings to Aegis employees who would like to improve
their communication & business writing skills.
IMPORTANT: For Manpower pooling only. No fee to be collected during application process.
Avoid Illegal Recruiting